Est Est, Inc. receives all items at our warehouses and are delivered by local delivery teams that we work with. Upon receiving from the manufacturer we inspect all items for any damage in shipping prior to delivery. In the event that there is a defect found after installation, each manufacturer has a policy for handling the warranty of their items. We offer no additional guarantees.
Upon placing an order with a manufacturer we will receive a lead time. The customer will be contacted and given this information. Once we receive the item we will contact the customer to schedule delivery.